The key to avoid overpaying is knowing your expected usage and comparing monthly costs for each plan based on that usage amount. Electricity in Texas is not as simple as buying gasoline.
First, we help you determine your expected monthly kWh usage. Then we show you the plans and their total monthly cost for your usage. Enter your zip code for guidance choosing your best rate plan:. When you select one of these plans, the price you pay for electricity locks in for the full term of the plan contract.
XOOM Energy sells electricity with variable-rate plans, fixed-rate plans, and renewable energy plans to commercial customers. Fixed rate plans are available in 12, 24, and month terms. Currently, businesses who sign up for longer terms lock in lower rates. To find the best commercial electricity rates, you need to compare prices from competing energy companies.
ComparePower bridges the gap between your business and energy companies by inviting various energy providers to compete for your business in a sealed bid process. You submit your information once and the providers will present their bids.
You to choose the cheapest price. Simple, quick, and easy. Click here to get competing quotes for your business electricity. CST and Saturday 8 a.
Customers can make a single payment with a credit card or debit card or set up automated bank drafts. Several companies rate electricity providers. ComparePower does not include customer reviews as they are generally biased or easy to manipulate and skew one way or the other positive or negative. Often, a review is requested a mere few days after enrolling in a new energy plan, which may not be an adequate amount of time for a customer to experience the product or service.
Many customers who take the time to leave feedback typically do so as an effort to resolve a problem and are using negative feedback as a forum to draw attention to their issue. Connecting you, your friends, and your family with the energy everyone needs, along with a variety of energy plans and dedicated service everyone wants. When you choose XOOM Energy you can be confident you have chosen a dependable energy provider that strives each day to help our customers power what matters the most!
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I just want something that is simple and doesn't make it worse words to that effect. I told them I really didn't want any gimmicks because as time goes on, I can't pay attention to the specials and gimmicks, that I had always been happy with just doing things as I had. They said I could not longer do that because it would just default to some company and the rates would be worse. But they assured me I would be so well off with Zoom Energy.
I didn't get a bill in May and then got a warning message in June that I was behind on my account I imaging I would be if I didn't receive the bill. So I called and got the May and Jun bill paid over the phone at a substantially higher level than previous bills. I figured they "got me" for the late bill but didn't have the time to fight it. I am in the health care profession and I am the provider so I don't have time to pay the bills myself.
I have to be with patients. I have a staff person pay the bills. I can't look at every one of them. Essentially my staff pays the bill and lets me know if it goes up This is a scam! Worst Decision ever made. Afte one year they shoot up price like anything and i ended up paying dearly. To save couple cent, do not switch to this shady company who will show upfront some saving and lock you in contract and you forget to switch after contract is over. This company is a SCAM!!!!!!!
Worst company, they should be prosecuted I never signed up with them. Their agent came to another friend of mine, and my friend showed him my bill as well to see if he can save me money or not. I have solar panels, and my electricity if totally free All of a sudden I got emails from them, which I replied asking what is this about.
Then I called them a lot of times as well, but didnt get any call back. Finally I got in touch with someone, who cancelled my account. This is ridiculous. I am ending up paying about USD for no fault of mine. They should be prosecuted like Well Fargo, for signing up people without their consent.
And, did I tell you that their customer service is the worst No luck in resolving the issue so far Shop around elsewhere. This place is a joke! When I first switched to Xoom as my natural energy supplier I was told that they offered lower rates then my current supplier, the salesman lied to me, it was a hassle to switch and now Im stuck with them for two more months.
Shop elsewhere before signing a contract with Xoom Energy. Worst company ever. One star for this company is one too many. Customer service is horrible When I sold my house and cancelled my services, they never mentioned my bill. I assumed I would get a final one sent out.
Instead they would not let the new owners get their own services until the bill was paid. No mention of any of this to me. I had to find out through the new owners. Horrible horrible company. A total pain in the butt!!! And the reminders would keep coming one after the other. Paid my last bill and got a reminder each day after for three days! I finally complained to the BBB and they outright LIED - saying i had been contacted, and they could find no evidence of recent issues.
BS - I can send copies to anyone who wants them as recently as last month;s bill! Payments not processed for 6 days after receipt. Then charge a late fee. Customer no service says they are entitled to hold payments before processing. Cancelled after 2 months. Dont do it! I signed up late , they ended up canceling the preauthorized credit card on file for no good reason and then forgetting to send the bills out for several months. They did write an apology for the mess they had created but I was still hit with late fees since I had only updated the credit card info on my one account..
Anyway long story short Ive spend an hour on the phone to no avail, theyll get the late fees they do badly wanted, but never my business again. Do not sign up. Worst experience ever. Would recommend NOT to waste your time with this company.
After signing up I never received the confirmation email so I called in to make sure the utilities would be set up, as I was moving into a new house the following week. Was told I had to contact the utility provider myself, so I did. After speaking with them they said xoom had not even sent any information to them all. This went on for almost a week, going back and forth with xoom. They lastly said they can send off my information again to the utility providers which at that point I advised them to remove my information from any accounts, I probably still wouldn't have any gas or electricity if I continued with them.
Afterwords I was contacted by a different rep begging me to be their customer and stated that they "have been doing this for quite some time and I dont have to worry. Super inappropriate. They lost my check when they changed billing locations and charged me a late fee. I have never had any problems with any of my checks getting lost with my online bill pay.
Xoom changed locations and they said I never sent in my payment but I did. Then they said I would have to pay a late fee even though they understood that I sent in the payment. When my bank called them, Xoom said they couldn't take the call on a recorded line and so the bank just gave me the money for the late fee just to simplify things for me and them. The customer service rep and the customer service manager acknowledged that even if it wasn't my fault, they didn't have the money so the charge would stand.
I thought that this was very pore customer service and a huge waste of time. They have decent prices, but when a billing issue arose, I had to call 6 times and speak with 6 different people - they never followed up or kept track of open items. They would not let me discuss the billing issue with the billing department. I had to go through customer service reps who did not understand the situation.
Eventually, I just had to give up and pay the extra charges even though they were wrong. I decided it was best to pay them the charges and then just never use them again, than keep arguing with customer reps on the phone that did not understand the issue. Would never use them again, even if they had the lowest therm rate. Ive been incorrectly billed from day 1. Their paper bill does not match the online bill ever - thats what one of their employees said to me - Rudy Aguila.
I sent them a check on the first paper bill which was for the full amount of the bill. I was told to stop payment on the check and pay the bill online which I did. Xoom told me to issue the stop payment - and then they charged me! Next month I pay my bill on their website. I pay the bill in full. I call customer no service, and I am told it will be corrected but its not. I filed complaints w the BBB and Georgia public service commission.
Xoom has lied to the BBB Georgia public service commission and me. I have decided to switch carriers. Ive been in Georgia for 24 years and have never had a problem with any gas provider until Xoom came along. My recommendation is to steer clear of Xoom Energy! They have some kind of scam going on to try and boost their profits by deliberately not processing payments so they can charge late fees. Worst ever company. Worst company ever.. If you want to close your account They will not send any confirmation and will charge you again for next month I called about 5 times but still have not received my cancellation letter and they charged me the monthly bill..
Would not recommend. I couldn't make a payment on their website, couldn't do automatic billing, couldn't reach them over the phone later in the day or over the weekend and their customer service overall is very poor. Shady business, shady website, shady payment management system. Stay away.
Worst company. Worst company ever, i regret going to this company. The price is high and no system, I cancelled My account with them, every week they keep on sending bills.
That is crazy. Could not answer basic questions. I could not even get what should be simple questions answered from their customer service. I am glad I had questions during the signup. If I had to deal with their customer service after signing up I would have been sorry I switched.
Buyer Beware. Improper Disconnect While in Covid Quarantine. I'm a single father of two girls who always pays bills on time. They disconnected me on December 30th with no notice. I explained to Xoom that they disconnected with no notice, and during a time when my children and I were in isolation because they were exposed to Covid by another family member. Xoom asked me to prove the covid isolation and I emailed 6 documents from my pediatrician office and the DPH.
Xoom said these were insufficient and even after speaking with the president of customer service, they refused to reverse their mistake. Beware--they have no regard for human safety or customer service. Service never initiated and no follow up.
I signed up for a 12 month plan in September. Received confirmation of my order along with notice could take up to 60days to turn over. Followed up and was informed AGL did not take action to turn on Xoom service. Customer service offered I re enroll now at a much higher rate. No assistance or attempt by Xoom to resolve.
Cannot recommend this gas service providerthe obviously have systemic issues within CSR department in aquiring new customers. Do not select this company for your gas service!! Customer Service failed to turn on service from Georgia. The worse just like infinite. Theses gas companies are criminals they offer you low rate and once they get you in and you pay regularly they increase the thermal rates and accuse you of over usage when my usage has not change they said because it's cold but I have space heater that are electric.
And we don't really use much heat got natured. The worst. The least transparent company Ive eve worked with. They charge you fees and claim they had no idea about it, but also claim lowest rates. When you call to ask about it the manager has no care and says they have no idea of the different rates the theirs parties cost. How do the managers not know what the third parties cost of the company they work for?
I was on Auto Bill. My contract expired. Didn't notice. Finally after 5 months I logged onto my account, just to find XOOM had more than doubled my therm rate.
I called to see if they would backdate my charges to what I was originally paying. I was basically told tough luck and to suck it up. Of course I did not renew. Price gouging Mfers. First month after the promotion they increased the rate to Four times the current average.
Already switched but still forced to get bent over. Make sure you renew or cancel before. On top of that, cancelling or renewing the policy can take billing cycles and I may still receive bills that high until it takes effect.
This is ripping people off charging Are Roy kidding me!? This company is a joke and I do NOT recommend unless you are on top of knowing exactly when your service is due to renew. How can we rely solely on the mail to renew a contract!? A phone call seems more logical for a company if they care about their customers and want to continue to keep their business.
Instead Im stuck with a house payment for my electric bill and possibly for 2 more months! Shame on Xoom. XOOM advertises low electric rates but does not disclose that they charge numerous additional fees that make their electrical rates higher than their competition. I like so many switch in good faith to find out that they have been swindled by deceptive advertising.
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